Privacy policy

Last updated: 21.10.2026

Who we are

Mate and Mate Ltd is registered in England and Wales (company number 17537431), with its registered office at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. We are the data controller for information collected through this website. Contact: hello@mateandmate.com.

What we collect

When you use our project form or email us, we collect your name, email address and anything you tell us about your project, including attached files. When you browse the site, we collect usage data through analytics cookies, but only if you accept them.

Why we use it

To reply to your enquiry, prepare a proposal and run a project with you (contract or steps before a contract), and to understand how the site is used (consent).

How long we keep it

Enquiries that don’t become projects are deleted after 24 months. Project records are kept for 6 years for accounting and legal reasons.

Who we share it with

We share it only with the services we need to run the studio, such as our email provider, file storage and analytics. We never sell your data.

International transfers

Some of these services may store data outside the UK. When they do, we make sure appropriate safeguards are in place, as required by UK data protection law.

Your rights

You can ask to see, correct, delete or move your data, or object to how we use it. Where we rely on your consent, you can withdraw it at any time. Write to hello@mateandmate.com. You can also complain to the Information Commissioner’s Office (ico.org.uk).

Cookies

We use essential cookies to run the site and, with your consent, analytics cookies. You can change your choice at any time from the cookie settings link in the footer.